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Airbus narrows software crisis as airlines ride out A320 recall

December 1, 2025 5:29 pm

[Source: Reuters]

Airbus (AIR.PA), opens new tab fleets were returning towards normal operations on Monday after the European planemaker pushed through abrupt software changes faster than originally expected.

This wrestled with safety headlines long focused on rival Boeing (BA.N), opens new tab.

Dozens of airlines from Asia to the United States said they had carried out a snap software retrofit ordered by Airbus, and mandated by global regulators, after a vulnerability to solar flares emerged in a recent mid-air incident on a JetBlue A320.

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But some require a longer process and Colombia’s Avianca continued to halt bookings for dates until December 8.

Sources familiar with the matter said the unprecedented decision to recall about half the A320-family fleet, or 6,000 jets, was taken shortly after the possible but unproven link to a drop in altitude on the JetBlue jet emerged late last week.

Following talks with regulators, Airbus issued its 8-page alert to hundreds of operators on Friday, effectively ordering a temporary grounding by ordering the repair before next flight.

“The thing hit us about 9 p.m. (Jeddah time) and I was back in here about 9:30. I was actually quite surprised how quickly we got through it: there are always complexities,” said Steven Greenway, CEO of Saudi budget carrier Flyadeal.

The instruction was seen as the broadest emergency recall in the company’s history and raised immediate concerns of travel disruption particularly during the busy U.S. Thanksgiving weekend.

The sweeping warning exposed the fact that Airbus does not have full real-time awareness of which software version is used given reporting lags, industry sources said.

 

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