The Fiji Revenue and Customs Service has unveiled its new strategic plan, outlining the service’s strategic priorities and roadmap for the period 2023–2025.

FRCS Chief Executive Mark Dixon says the new plan is designed to provide clear direction to all of FRCS’s clients, customers, and partners.

Dixon says it also highlights the service’s future actions to deliver strong revenue growth in support of the national budget.

He says FRCS has a new board of directors and an executive team, making it timely to review FRCS vision and priorities.

The key themes that will drive continuous improvement for FRCS over the next three years are becoming an employer of choice, being a customer-centric organization, and transformation.