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Retailers urged to engage in fair trade practices

January 11, 2019 12:39 pm

The Consumer Council has called on traders to engage in fair trading practices as parents continue with Back to School shopping.

Council Media Manager Tevita Vuibau says with two more days to a new school term, more traders will make use of the increasing demands so consumers should be vigilant.

Vuibau says issues such as the increase in the prices of goods, difference of prices in goods and in point of sale, and the quality of goods sold are something consumers should look out for.

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“The Council has received complaints in the past, this year, the Council took a proactive approach and went out and did a survey and so we are pulling out this advice to our consumers. If consumers do experience any case where they feel they have been over charge, we encourage them to contact National Consumer Helpline on 155.”

Vuibau says customers should be a first priority for traders and should be provided with the best services.

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