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Italy fines Apple and Amazon over Beats headphones

November 24, 2021 10:12 am

Apple said it respected the watchdog’s decision, “but believe we have done nothing wrong.”

Teaming up with selected resellers helps customer safety because it ensures products are genuine, Apple said.

“Non-genuine products deliver an inferior experience and can often be dangerous,” said its spokesperson.

“To ensure our customers purchase genuine products, we work closely with our reseller partners and have dedicated teams of experts around the world who work with law enforcement, customs and merchants, to ensure only genuine Apple products are being sold.”

Amazon said it strongly disagreed with the decision of the Italian authority, and that its share of the proposed fine (€68.7m) was “disproportionate and unjustified”.

A spokesperson for the company said: “We reject the suggestion that Amazon benefits by excluding sellers from our store, since our business model relies on their success.

It said the agreement at issue “more than doubled” the catalogue of products available to Italian customers, and resulted in “better deals and faster shipping”.

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