Customer Forum held by WAF [Source: WAF]

Water shutdowns are carried out in order to improve the Water Authority’s services to all Fijians.

This was stressed by WAF’s General Manager Customer Services, Sekove Uluinayau at a forum in Lautoka – which consisted of business and domestic customers.

He adds WAF provides access to quality drinking water and wastewater services to over 151,010 residential and non-residential metered Fijians residing largely in urban areas.

Customer Forum held by WAF [Source: WAF]

“Our customers in the Western Division are close to the Authority as we have been regularly in contact, many of you have been through the recent major water disruptions – but you must look at it in the bigger picture and the long run for the generations to come, we are conducting these water shutdowns in order to improve our services – for the common good and betterment of our Nation, particularly here in the Western Division.”

Uluinayau adds their current water and wastewater network constitute more than 4,792 kilometres of pipes.

Participants were also given an overview of the ongoing upgrading works in the Western Division.

A total of $8.8 million is earmarked in the 2018-2019 budget for the Water Supply Hydraulic Pipeline Improvement Works Program.

Customer Forum held by WAF [Source: WAF]

“This is to replace and increase the capacity of old, undersized, and faulty water pipes. This will also cater for the increase in demand from the growing population. Based on a recent 2017 Population and Housing Census by Fiji Bureau of Statistics, the province of Ba which includes Nadi, Lautoka, Ba and Tavua have had a significant increase in the proportion of its urban population by 14.6%.”

These projects are scheduled to be completed between April and July of this year and are expected to benefit 8,000 people in the Western Division.

Meanwhile, WAF will be having the final round of customer forums in the Northern Division next week.