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Failure to supply goods on time a concern: CCF

May 8, 2018 9:55 pm

The Consumer Council of Fiji is concerned with the number of traders failing to deliver items in a timely manner.

More recently the Council came across a case where a trader failed to deliver items despite receiving payment for them four months prior.

The undelivered items included a rice cooker, electric oven and a Hifi stereo system.

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The customer continued making hire purchase payments despite the trader’s failure to deliver items.

The consumer’s efforts to get the items delivered were unsuccessful until the Council intervened and was able to mediate for full delivery of the items.

Failure by traders to deliver items is a breach of Section 88 of the Fijian Competition and Consumer Commission Act 2010 of accepting payment without being able to supply as ordered.

CCF is urging retailers to be responsible and for consumers to be more vigilant with who they chose to purchase items from.

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