FCCC develops framework to ensure best practices
February 5, 2019 4:46 pm
Chief Executive, Joel Abraham
In an effort to continuously look at best practices, the Fijian Competition and Consumer Commission is currently developing a compliance framework.
This will ensure that all complaints received are genuine.
Chief Executive, Joel Abraham says the framework is a bench marking of the New Zealand Commission and being practiced internationally.
Abraham says for this, people are encouraged to come forward and lodge their complaints as it will be dealt with fairly by the Commission.
“What we are currently doing is fill in an assessment form to assess whether the complaint is genuine and then we pass it further for investigation and sometimes when people come forward they don’t have enough information, don’t bring recipes, documents, they could just have an issue, so what we do we encourage people to come and report issues and we do look into them.”
Abraham says assessing the merits of complaints is vital to the Commission.