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Child Helpline strengthening communities

February 28, 2019 4:50 pm

The toll free Child Helpline 1325 continues to grow from strength to strength.

Managed by Medical Services Pacific, Helpline Manager Fanny Fiteli says they’ve begun to receive repeat callers who highlight new issues that aren’t necessary about themselves, instead addressing issues within their communities.

Fiteli says the benefit of the helpline is enabling capacity building within societies.

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“Those who have been reporting and have been successful with the service keep coming back to report other matters.  You do have old callers with new cases and that’s wonderful because you have these, our community workers in the community that actually advocate for the line, advocate for the service.”

The helpline is available 24 hours a day, seven days a week and crisis counselors are on hand to assist children and adults in need.

Meanwhile, MSP has also recently opened a safe house for those Fijians dealing with life threatening situations.

Fiteli says in addition, they offer free medical services six days a week with a centre gynecologist as well as legal advice with an in-house lawyer.

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