It’s been revealed that some bus companies waited until the last minute on Saturday to install e-ticketing machines.
Attorney General, Aiyaz Sayed-Khaiyum, says it has also been reported that around fourty machines were sabotaged in bus garages after installation.
“Some companies have therefore been slow in the implementation and as a result of which their drivers haven’t received the proper training so some of the mistakes we’ve seen for example have emulated from the fact that this bus companies have not trained their drivers in this machines.”
Fiji Bus Operators Association president, Richard Lal, says they’ll work together with Vodafone Fiji Limited to ensure drivers are trained well.
“We have to re-evaluate their remuneration and all that at the end of the day will be packaged together It will resolve a lot of those issues. You know and I know that people don’t like change.”
The Land Transport Authority is also investigating bus drivers who left passengers stranded at bus stops yesterday.
The government has also confirmed that a passenger is allowed to board the bus for free in any case of machine failure and this will be looked into by Vodafone and the bus company.
The government says around one hundred complaints were received which is 0.03% of the 600,000 card holders registered.
FBOA assures the travelling public that all e-ticketing glitches will be looked into.
