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Airport workers to get customer service training

July 6, 2012 8:50 pm

Government workers at the Nadi International Airport are urged to work together to give travellers coming in and going out of the country a pleasant experience.

Aviation Minister Aiyaz Sayed-Khaiyum says this is part of improving customer service for visitors to Fiji.

If a taxi driver is rude to the tourists when they get off the airport – then obviously they are not going to have a good experience or if they are leaving and the taxi driver rips them off. We should think about the future.

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A new customer service program ‘ Fijian Hosts’ will be used to train all one hundred and sixty staff at Nadi Airport.

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