News
Agriculture Ministry to better service delivery
July 18, 2019 4:20 pm

There is a huge gap in the Ministry of Agriculture’s service delivery says Permanent Secretary David Kolitagane.
Speaking during the Ministry’s Strategic Development Plan and Costed Operational Plan Workshop in Nadi today, Kolitagane made it known to the staff that there were also huge complaints against the Ministry in regards to its services.
Kolitagane told the staff that these complaints need to be addressed.
“Effective immediately, if farmer’s complaints are not addressed appropriately in a timely manner, there will now be a “zero-tolerance policy” in place. It’s not a threat to the staff but its an issue that needs to be managed properly customer issues. Make sure your promises are realistic and you are being honest to the farmers”
According to the PS, they want to eliminate the level of complaints against the Ministry which is affecting their image.
He says the Ministry will also need to create an efficient structure that can help them deliver a better quality of service on a timely basis.
Kolitagane adds that the Ministry of Agriculture will also be carrying out a restructure which will assist in enhancing their business functions, work practices and improve their services.
The workshop will end tomorrow.

Claim Your Money Today!
Please click here to check and inform us at [email protected] to help us settle. Check List
By LICI

Extra Weekly Specials
Don't miss out on the amazing specials on offer this week at all Extra branches. Click Here to View
By Extra Supermarket

Spend and Win Postshop Shopping Vouchers
Spend $30 or more at our Postshop or eShop and be in the draw. Shop Online Here
By Post Fiji
