Abuse of E-ticketing a major concern for bus operators
November 23, 2017 12:31 am
The abuse of the e-ticketing system has been identified as one of the major issues by bus companies.
This was relayed to the Independent Bus Fare Review Committee when they met with the bus operators.
Committee Chair, Joel Abraham, says eight companies brought this issue to their attention.
“Issues like adults using students cards to get in, there was one instance where one bus operator said that the feedback that they got was that one person used a disability card and he got on, tap the card. According to the driver he looks fit and healthy and the driver asked him, sir what sort of disability do you have, and then he replied and said “I am deaf”.”
Abraham says they are working very closely with the Education Ministry and the Police to address the issue.
The Committee has so far received seventeen submissions from bus operators.