Absolutely no charge to swipe EFTPOS card says RBF
February 2, 2019 10:00 am
There is absolutely no charge to consumers who swipe their EFTPOS card.
Reserve Bank Governor, Ariff Ali has clarified this to FBC News following a recent incident where consumers were surcharged for using EFTPOS.
The Consumer Council reported that two consumers were surcharged 50 cents by the Kundan Singh supermarket for swiping their EFTPOS card after making purchases below $15.
Ali says the RBF was informed about the incident and an investigation was conducted.
He adds the supermarket was informed to reimburse the funds to the consumers.
As of January, the government implemented a law to remove the charge on the use of EPTPOS machines.
According to RBF, Commercial banks do not set a minimum payment amount for the use of the EFTPOS terminal to pay for goods and services.
The consumer watch-dog is strongly urging customers to inquire with the traders whether they add surcharges when using the EFTPOS.
Consumers who believe they have been charged for EFTPOS payments can contact the Council on the National Consumer Helpline toll-free number 155.