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831 genuine calls received by National Child Helpline

August 12, 2018 7:02 pm

Out of the 4,000 calls received by the National Child Help line (1325) this year, only 831 were genuine calls.

This was revealed by Executive Director Medical Services Pacific, Jennifer Poole.

Poole says the main issues reported through the Helpline include child neglect, physical abuse, sexual abuse, emotional abuse, gender based violence and issues concerning family welfare.

“People are calling to understand what their rights are, gaining information about domestic violence restraining order, we have men as well as women talking and inquiring about custody and legal issues.”

She says they have also received prank calls from children who were afraid to talk. However, these later turned out to be genuine calls.

Poole says they have provided counseling for many of the genuine callers and the cases have been dealt with by relevant service providers.